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Extremely disappointed! I ordered 3 of these thinking I could use them with Alexa (Echo). Setup was not difficult and I had one up and operating on wifi with the Kasa app. To work with Alexa, Remote Control has to be activated. This was the problem. Every time I tried to activate it I got an error message unable to connect to server. I tried calling Tech support twice and was hung up on. The third time I connected, was on hold 5 minutes and a message came on to press buttons to get to the right person. I did so and was on hold again for 3 minutes and then DISCONNECTED again. I then went to a Chat session with someone in China I think. It lasted over an hour and I would rate the support at a D-. Never could get it working. I even opened a second package and went through the whole thing only to get the same error message. So, about 2 hours of my time and I am returning all 3 of the plugs.
I have been using Intuit's Quickbooks since the mid 1990's for both for our retail business and for a manufacturing business. At first I loved Quickbooks. Easy to use, easy to set up, easy to learn.
Webroot explained: "You bought it from a vendor who did not tell you that, take it up with them". An internet search revealed that this is very common on Amazon/Webroot. Am going back to Norton.
I was reading through my Rick Steve's Rome 2012 when all of a sudden at page 44 the book started again at the table of contents. This wouldn't be an issue, but then pages 45-92 are missing! What a jip!
Bought for my Sdad and it's solid! lasts him about a week with his Oneplus 3 before needing to charge it again! it's awesome!